Supplier Excellence

NEI Supplier partnerships rest firmly on a shared commitment to achieving excellence in quality. Supplier selection is an intensive four-step process:

• Selection assessment
• Technical approval,
• Commercial approval
• PPAP approval

Only those Suppliers achieving more than 80% selection assessment rating are chosen for parts supplies.
NEI’s entire supply chain has a ‘Zero Defect’ approach. Suppliers are measured for quality performance at three levels: Receiving rejection, Shop Rejection and Customer rejection. All suppliers are evaluated every quarter against 8 quality parameters and are awarded performance rating.
DOL Program – NEI encourages it’s ‘A’ grade suppliers to move into Direct on Line (DOL) level which is a recognition for best quality consistency & reliable supply. The DOL suppliers go through a rigorous & stringent 9 months training, assessment & performance evaluation program.
Supplier End TQM and Six Sigma support – We provide quality training, world class consultancy along with sharing of best business practices to our suppliers to percolate excellence practices in their system as well. Every year we encourage them to participate in national level forum such as CII/QCI/TQMI to win awards in various categories related to lean and six sigma practices
Supplier Satisfaction Survey – Suppliers make essential contributions to the total results of the NEI as a whole. There is every reason to anticipate the pressure on increasing the flexibility and efficiency of the operation of the whole value chain through continued engagement with our supplier partners. To understand the need of our suppliers as well supplier satisfaction survey is carried out every year with the purpose to measure the quality of the relationship between supplier and their views about the NEI.
Annual Suppliers Meet – Interactive sessions where our suppliers have opportunity to meet and interact with our OEM partners to ensure quality deliveries. We have also introduced a Rewards & Recognition program to acknowledge and build stronger relationships with our suppliers.